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Quest Diagnostics Business Associate Agreement

In addition, we limit the access of Quest Diagnostics employees and contractors to personal data. Only employees and contractors with a business reason have access to this information. We inform our employees of the importance of maintaining the confidentiality of customer information. Warning We reserve the right to amend the terms of this Communication to reflect changes in our data protection practices and to apply the new conditions and practices for all POs we maintain about you, including POs that were established or received prior to the effective date of the Communication Review. Our message is posted on our website and a copy is available on request. Quest, a national chain of health laboratories that also distributes a number of information management systems and conducts clinical trials, was the victim of the infringement when the American Medical Collection Agency, Quest`s partner, as Quest`s billing and recovery partner, reported that an unauthorized user had access to the AMCA system containing personal information received by AMCA from different entities. , including Quest. “I am curious to know how quickly the Civil Rights Office – which oversees HIPAA compliance – is checking the details of the infringement with this particular business partner who has performed the volume of the work and to see how negligent (if any) is in quest`s hands,” says Garrubba. Unfortunately, these efforts often put third parties in a contradictory position, he says. “On the one hand, they have to sign agreements to stay in business. On the other hand, in order to make the agreement, they must respond to security questionnaires in a favourable manner. As a result, there is an incentive to make the organization`s security situation as effective as possible. In these conditions, it is very easy to cross the border in a misrepresentation. We may disclose your PHI if necessary to comply with a court or administrative injunction.

We may disclose your PHI in response to a subpoena, request for investigation or other legal proceedings in the context of a judicial or administrative proceeding, but only if efforts have been made to inform you of the application or to obtain a protection decision for the requested information.

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