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Santander Bank Business Online Banking Agreement

12.1 This agreement is for you personal and you cannot transfer your rights or obligations to others. We can transfer our rights and obligations at any time. c) do not disclose your security data by email. If we send you an email We address it to you personally and as an additional security measure, we will always contact you the last three digits of your postcode at the top of each marketing email we send you or we will quote the last four digits of your account number in order to identify us to you, so that you can be sure that it is a real email. If you receive a suspicious email, please do not open it or click on the links it contains, but report it immediately by transmitting it to phishing@santander.co.uk 1.4 In this agreement:a) “we,” “our” and “we” means Santander UK plc; 1.3 Please read these conditions carefully. If you want to refer to it in the future, you can access it on our website at www.santander.co.uk, via our mobile investment banking app or via our banking service over the phone. Please tweet your personal data or banking authentication methodsFor some transactions, we offer an additional level of security by asking you to enter your security data and/or send an OTP so we can verify. Learn more about our online security here 8.4 If you receive a suspicious email, please don`t open it or click on the links it contains, but report it immediately by forwarding the email to phishing@santander.co.uk. 10.1 This agreement has no fixed duration and will continue until you or we terminate it. g) Follow all the advice or instructions we give you when we use a service.

(For our online investment banking service, you can visit www.banksafeonline.org.uk for useful information for protection against fraud on the Internet.) “Our website,” the website address is www.santander.co.uk; Reset your login dataIf you already have online bank account credentials, but you need to reset your password or your security/registration number, you can reset them online. 10.3 When you cancel online business banking, you can`t just access online accounts and you can no longer use mobile investment banking. Registration DetailsYou should never disclose your data to others and, for your safety, you can request separate login details for your employees so they can see your business transactions. 3.6 The online business banking service can also offer various online services to its users. These services may include targeted offers, online computers, online application forms, online summaries/information, product information, interest rates, emails, instant messaging, text messages and calendar features.

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